Opulence Security LLC offers a 30-day money-back guarantee on training class payments, including deposits.
Last updated: August 12, 2026
If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date. This applies to deposits and to classes paid in full, and covers both online payments and payments taken in person.
Refunds for online orders are processed by our payment provider, Paddle, which is the Merchant of Record for our orders. To request a refund, visit paddle.net with the receipt or order email you received after payment.
You can also contact us directly at info@ovps-s.org or (312) 414-0499 with your booking reference (it starts with CLS-) and we will arrange the refund for you.
If a date no longer works for you, you are welcome to transfer your payment to another class date or to another attendee instead of taking a refund — just let us know before the class begins.
If we cancel a class or move it to a date that does not work for you, you will receive a full refund of everything you have paid, including any deposit, regardless of how much time has passed since your order.
Approved refunds are returned to the original payment method. Depending on your bank or card issuer, it can take several business days for the funds to appear on your statement. Partial refunds are possible where only part of a booking is being cancelled — for example reducing the number of seats.
Opulence Security LLC · Chicago, Illinois · info@ovps-s.org. See also our Terms & Conditions and Privacy Notice.
Contact us today. We're here to help you feel secure and supported every step of the way — from a single event to full-time protection.