Terms & Conditions

Last updated: August 12, 2026

1. Who you are contracting with

This website and the services offered on it are operated by Opulence Security LLC, trading as Opulence Violence Prevention Specialist – Security ("OVPS-S", "we", "us", "our"), based in Chicago, Illinois. When you book a class, request coverage, or otherwise use our services, you are entering into an agreement with Opulence Security LLC.

2. Acceptance of these terms

By accessing this site, booking a class, or engaging our services, you agree to these terms. If you do not agree, please do not use the site or purchase our services. Continued use after we update these terms means you accept the updated version.

You confirm that you are of legal age to enter into this agreement, and — if you are booking on behalf of a business, school, or organization — that you have authority to bind that organization.

3. What we provide

We provide violence prevention and security services (including patrol, event, campus, and executive protection coverage) and instructor-led training classes such as concealed carry licensing, CPR, first aid, and violence prevention training. Specific scope, staffing, and scheduling are agreed in writing for each engagement.

Training classes are educational. Successful attendance does not by itself guarantee issuance of any state license, certification, or credential, which remains at the discretion of the issuing authority.

4. Your account and information

You agree to provide accurate booking and contact information and to keep it current. If you are given access to a staff or administrative account, you are responsible for keeping your credentials confidential and for activity carried out under your account.

5. Acceptable use

You must not misuse this site or our services. In particular, you must not:

• use the site or our services for any unlawful purpose;
• engage in fraud, spam, impersonation, or submission of false booking information;
• infringe our intellectual property or that of any third party;
• interfere with the security or integrity of the site — including introducing malware, probing or scanning for vulnerabilities, bypassing access controls, or scraping content;
• reverse engineer, resell, redistribute, or circumvent technical limits of any part of the site or our booking system;
• behave unsafely, disruptively, or unlawfully during a training class or at a site where our officers are deployed.

6. Intellectual property

All content on this site — including course materials, written content, branding, logos, photography, and the software behind the booking system — is owned by Opulence Security LLC or its licensors and remains our property. You receive a limited, non-exclusive, non-transferable right to use our site and any materials provided with a class you have paid for, solely for your own personal or internal organizational use.

7. Payment, billing, and orders

Class bookings may be paid online as a deposit (50% of the class price) or in full. The remaining balance is payable using the payment link issued with your booking or in person before the class begins. A seat is only reserved once payment has been received; class capacity is limited and allocated on that basis.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, cancellation, and refund mechanics for online orders are governed by Paddle's Buyer Terms. Our own refund commitment is set out in our Refund Policy.

8. Rescheduling and cancellation by us

We may need to reschedule a class due to instructor availability, minimum enrollment, weather, or range/facility conditions. If we cancel or reschedule and a new date does not work for you, you may transfer to another class or request a full refund of amounts paid.

9. Service levels

We work to keep this site available and accurate, but we do not guarantee that it will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Suspension and termination

We may suspend or terminate your access to the site, a booking, or an engagement where there is a material breach of these terms, non-payment, a security or fraud risk, unsafe conduct, or repeated or serious policy violations. Where practical we will tell you why. Amounts already earned for services delivered remain payable.

11. Liability

To the fullest extent permitted by law, our total aggregate liability arising out of or connected with these terms is limited to the amount you paid us in the twelve months before the event giving rise to the claim. We are not liable for indirect, consequential, or special damages, including loss of profit, data, or goodwill. Nothing in these terms excludes liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

12. Indemnity

You agree to indemnify us against claims, losses, and reasonable costs arising from your unlawful use of the site or services, your breach of these terms, or content you submit to us.

13. Governing law and disputes

These terms are governed by the laws of the State of Illinois, United States. The state and federal courts located in Cook County, Illinois have exclusive jurisdiction over any dispute, without prejudice to any consumer rights available to you under mandatory local law.

14. Assignment and other terms

You may not assign your rights under these terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. If any provision is found unenforceable, the rest remains in effect.

15. Contact

Opulence Security LLC · Chicago, Illinois · info@ovps-s.org · (312) 414-0499. See also our Privacy Notice and Refund Policy.